Carolina Translation Center LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect information that you voluntarily provide when contacting us, requesting a quote, placing an order, scheduling an appointment, making a payment, or submitting documents for translation, notarization, apostille, or related services.
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Identification documents
- Documents submitted for translation or authentication
- Any other information you choose to provide
How We Use Your Information
We use your information to:
- Provide requested services
- Process orders and payments
- Communicate with customers
- Verify identity when necessary
- Deliver completed documents
- Improve our services
- Comply with legal obligations
Document Confidentiality
Documents submitted to Carolina Translation Center LLC are treated as confidential. Access to customer documents is limited to authorized personnel, translators, notaries, and service providers involved in completing the requested services.
Information Sharing
We do not sell, rent, or trade customer information.
Information may be shared only when necessary to:
- Complete requested services
- Process payments
- Obtain apostilles or document authentication
- Comply with legal requirements
- Protect our legal rights
Data Security
We use commercially reasonable safeguards to protect customer information, including secure communications, password-protected systems, restricted access controls, and secure service providers.
While we take reasonable measures to protect information, no method of transmission or storage can be guaranteed to be completely secure.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and understand website traffic. These tools do not provide us with access to confidential customer documents.
Third-Party Services
We may use third-party service providers, including payment processors, email providers, cloud storage providers, and marketing platforms, to assist in operating our business.
Data Retention
We retain customer information and documents only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
You may contact us to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of information where permitted by law
Contact Information
Carolina Translation Center LLC
Website:
https://translation.centerEmail:
order@translation.centerPhone: (704) 569-4216
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.